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Newsletter Archive

Newsletter #001 (March 2017)
Newsletter #002 (May 2017)

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Services

Website Design & Development Marketing Corporate Identity Support

T's & C's

Terms of Use & Copyright

Terms of Use & Copyright

Terms of Use & Copyright SUPROKON Management Services CC (CK1990/012552/23) provides management and business services and has offices in Centurion. In addition to management consulting services, SUPROKON also provides web design, web hosting and related services through its SuproNet division that also use trade names CenturioNet, Business Centurion and BesigheidCenturion, represented on several websites. SUPROKON Management Services CC is the owner of these SuproNet websites (hereafter referred to as the “Owner”). 1. Copyright A lot of time and effort is put into the development, composition, expansion and maintenance of the SuproNet websites. All content, layout, composition, graphic works, artistic works and photographs available and published on the SuproNet websites are subject to copyright protection. Unless specifically stated otherwise, or automatically determined otherwise by contractual relationships or the Copyright Act 98 of 1978, copyright in the SuproNet websites belongs to SUPROKON Management Services CC. All use of any copyrighted work available or published on the SuproNet websites is subject to the terms and conditions set out in this notice. 2. Acknowledgement of Sources The Owner is keen to acknowledge all sources used in the development of the SuproNet websites. The Owner has tried to acknowledge all sources on the relevant page. If the Owner has neglected to sufficiently acknowledge any source, the Owner apologises and invites you to bring it to our attention immediately so that we can correct the oversight. 3. General conditions of use The following use of material published on the SuproNet websites is hereby permitted:

Permission is hereby granted for reasonable and equitable use and reproduction of the published information, including graphical elements, for personal use, or for purposes of academic study or training.
In the event that any material on the SuproNet websites is used or reproduced for academic tutoring or training, the SuproNet websites and author shall be given sufficient acknowledgement as source.
If you want to use the material for any purpose other than academic study or personal use, prior written approval by the Owner is required. Send such requests to SuproNet.

The following use of material published on the SuproNet websites is expressly forbidden:

Use of material for any commercial purpose , either for profit or non profit.
Use of the material by any state, government or political party.
Use of the material on any website not under the control of or owned by the Owner.
“Framing” of any of the pages of the SuproNet websites or the use of any technique whereby any of the content of the SuproNet websites is presented as part of another website.
Use of the photographs or other graphical elements for any purpose other than personal use or academic study.

Although the SuproNet websites may reflect information that is in the public domain, consideration must be given to the fact that the Owner has spent money, time and effort to obtain the information and to represent, update, and publish it on the SuproNet websites. The copyright in the specific layout and presentation of the information (such as tables, graphs, etc.), belong to the Owner and, subject to the conditions above, may not be used or reproduced in this format without the prior written consent of the Owner. 4. Screen savers, wallpaper and calendars Where provision is made on the SuproNet websites to electronically download files to be used as screen savers, wall paper and/or calendars, such electronic files may be downloaded and used for personal and non-commercial purposes free of charge for an undetermined time, at the user’s own risk. Re-distribution through another website is expressly forbidden. The electronic representation and photographs of artworks have been acquired with the permission of the artists, and the terms of use stated in this notice have been agreed upon as such with the artists. However, copyright regarding the composition and layout of the photographs and calendars displaying the artworks and the creation of the electronic files, belong to the Owner, and may not be altered in any way. Subject to the conditions above, no component, including graphical elements, may be extracted technically or used separately. The Owner accepts no responsibility for the use of the electronic files and offers no technical support for the use thereof. The files have been created on an electronic system protected by a virus scanner, but use thereof is at own risk. 5. Reservation of rights No action, or failure to act, or refusal or neglect by the Owner to enforce his copyright shall be construed as a concession made in terms of any of the terms and conditions in this notice, or that the Owner waived any of his rights. The Owner may also, from time to time, make changes to this notice. The Owner’s rights are strictly reserved.

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Terms & Conditions

Terms & Conditions

TERMS & CONDITIONS for Development and Hosting of Websites The following terms and conditions are applicable to all agreements between SuproNet and clients for the development and/or hosting of websites and other design and development unless agreed to differently in writing. Acceptance of our proposal and quote confirms the client’s acceptance of these terms and conditions. SuproNet is a division of SUPROKON Management Services CC and the agreement with SuproNet constitutes an agreement with SUPROKON Management Services. “The client” is the person or organisation entering into an agreement with SuproNet. 1. We use Hetzner Africa for the hosting of websites. Unless the client uses a different hosting service provider, the terms and conditions set by Hetzner Africa will apply to this agreement and is not negotiable. The aims of the Hetzner terms and conditions are to ensure reasonable use and eliminate misuse. A hetzner index of terms and conditions relating to legal aspects can be found at Hetzner Legal Notices (http://www.hetzner.co.za/legal). The following pages contain terms and conditions that are specifically relevant:

Hetzner: Our hosting terms (http://www.hetzner.co.za/legal/our-hosting-terms)
Hetzner: Acceptable Use Policy (http://www.hetzner.co.za/legal/acceptable-use-policy)

By entering into an agreement with SuproNet to host the client’s website, the client unconditionally accepts the terms and conditions set by Hetzner Africa. 2. SuproNet will take reasonable care to ensure that information provided by the client is published correctly. However, SuproNet has no responsibility for any damage, directly or consequential, that the client may suffer due to bona fide errors or information we publish on the website in good faith. The client is and remains responsible for the content of the client’s website and undertake the following:

To review published content within a reasonable time and timeously inform SuproNet if there are any errors.
To accept all responsibility and to indemnify SuproNet against all claims against the client relating to information on the client’s website.

3. Fees relating to the registration of web domains and the hosting of the website are payable before registration and the hosting is set up. Fees for domain renewal and hosting are payable in advance for each payment term of 12 months. 4. Fees for the design and development of the website and other elements are payable as follows:

At least 50% before commencement of the design.
Balance within 7 days after the completion of the development.

5. The website will only be published after the client has approved the design and content. It is the responsibility of the client to thoroughly check the content for correctness. Any errors to be corrected after the client has approved the content, will incur additional fees, payable by the client. 6. Unless agreed to in writing, the client will provide all information and graphical elements necessary for the design in a form that is reasonably useable. The extraction of information from an existing website or websites (the client’s website(s) or other) is not considered to be in a “form that is reasonably useable”. Unless agreed to in writing, SuproNet will not find information or any other material or conduct research to acquire information or any other material for use on the client’s website. 7. The information (website content) provided by the client at the start of the project, will be considered to be the final, approved content. If changes have to be made after the initial input has already been processed and/or the changes increase the scope of the work to be done, the client will be liable for an additional fee at a rate as set by SuproNet from time to time (currently R450 per hour (VAT included)). 8. SuproNet’s prices include the services as described in the proposal and quote. Any additional services may carry additional cost for the client. 9. A “page” (in terms of the size of the website) refers to information and graphics filling about one A4 page when using a normal, legible font size. SuproNet considers 12pt Arial as a standard. 10. SuproNet’s prices and quotes are based on the assumption that clients and potential clients visit SuproNet’s offices if any direct contact is required. If SuproNet has to visit the client for any reason, an additional fee will be payable. The fee will be based on the rate at the time (currently R450 per hour (VAT included)) and time will be measured from the time of departure from SuproNet’s offices until arrival back at our offices. 11. SuproNet reserves the right to remove any website or part thereof without warning if:

the client does not comply with any of the terms and conditions; or
any payment is overdue; or
the website, according to SuproNet’s sole judgement, contravenes any laws of the country; or
SuproNet is compelled to do so by an order of the court; or
SuproNet is compelled to do so through any other legal process.

If the service is suspended for these reasons, SuproNet will inform the client within a reasonable time. If the service is suspended for these reasons, the client remains liable for all fees for the full period and all fees already paid will be forfeited to SuproNet. 12. SuproNet reserves the right to remove any website or part thereof if, according to SuproNet’s exclusive judgement, it is damaging to SuproNet’s good name to be associated with the site and the client has been given reasonable notice. In such a case, SuproNet will refund fees already paid pro rata to the period not used. 13. Hosting Agreements: Term and Termination

Hosting agreements are valid for an undetermined time and payable in advance for terms of 12 months; the first payment term starts on the day that the hosting is set up for the first time.
The client must give 30 days’ notice of terminating the agreement.
If the client gives notice 30 days before the end of a payment term, the service will be terminated on the date that the payment term ends.
SuproNet must give the client 60 days’ notice of terminating the agreement, except in case of special conditions noted elsewhere in these terms and conditions.
If the client gives notice of termination of the agreement before the expiry of a 12 month payment term, the client will be refunded for the unused portion of the term, minus an administration fee of R100 (VAT included). If the value of the unused portion is less than R100 (VAT included), no refund will be done but the client is not liable to pay an additional fee. Refunds will only be made with regards to the portions of the fee related to the hosting of the website. No refunds will be made with regards to the portions of the fee related to updates and/or maintenance of the site and domain registration or renewal.
If SuproNet gives notice of termination of the agreement before the expiry of a 12 month payment term, the client will be refunded for the unused portion of the term. Refunds will only be made with regards to the portions of the fee related to the hosting and the update and/or maintenance of the website. No refund will be made with regards to the portions of the fee related to domain registration or renewal.

14. Web design and development: Termination

If a client terminates an agreement for the development of a website:
1. The initial fee (usually 50%) will not be refunded.
2. If SuproNet has done more work (at the fee rate at that time (currently R450/hour (VAT included)) than is covered by the initial fee, the client will be liable for an additional fee to cover the additional work. This fee will be based on Supronet’s exclusive estimate of the value of the work already done.
3. SuproNet retains intellectual property rights (copyright) on all development already done and the client has no claim to such designs and developments.
If the client does not provide any input (for example content or graphics) or does not provide feedback on concepts, proposals or test websites within 4 weeks of being requested to do so, SuproNet may, at its sole discretion, interpret it as a termination of the agreement by the client and the conditions for explicit termination as set out above (14. a.) will apply.

15. The client must ensure that the client has the right to use all material supplied to SuproNet for use in the development of the website or to be placed on the website. The client assumes full responsibility for any material supplied to SuproNet and to indemnify SuproNet against any actions or claims related to the alleged or proven unauthorised use of material provided by the client for use on the website or in the development thereof. 16. Copyright with regards to all new designs and derivative designs of parts of the website and of the website in total, belongs to SuproNet. Upon the receipt of the full and final payment, SuproNet transfers to the client an irrevocable, non-transferrable right to use the elements specifically developed for the website, and the website in total, on the client’s own website or websites and other websites related to or referring to the client’s website. 17. If SuproNet acquires or buys any material for use in the development of the website or use on the website, the client will be bound by the terms of use of such material. 18. If any clause or clauses of this “Terms and Conditions” do not comply with any law or laws of the Republic of South Africa or are not enforceable, all other clauses will remain in force and the affected clauses will be applied in a way to afford SuproNet the maximum possible protection and rights. 19. No action, or failure to act, or refusal, or neglect by Supronet to enforce its rights shall be construed as a concession made in terms of any of the clauses of these terms and conditions, or that SuproNet waived any of his rights. SuproNet may also, from time to time, make changes to this notice.

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© 2017 SuproNet. All rights reserved. Website use at own risk.

We're Hiring

SALES POSITION (Marketing Consultant)

SuproNet is looking for a creative and dynamic individual who wants to be part of a small and growing design and development company as the marketing consultant. The ideal candidate would be able to take on all the responsibilities below and execute them flawlessly. However, we will consider applicants who might only be able to do some of these very well. Please contact us if you see yourself somewhere in this description.

Responsibilities

Generate and qualify leads
Source and develop client referrals
Develop referral network
Prepare sales action plans and strategies
Schedule sales activity
Develop and maintain a customer database
Plan and conduct direct marketing activities
Make sales calls to new and existing clients
Negotiate with clients
Develop sales proposals
Prepare and present sales contracts
Maintain sales activity records and prepare sales reports
Respond to sales inquiries and concerns by phone, electronically or in person
Ensure customer service satisfaction and good client relationships
Follow up on sales activity
Monitor and report on sales activities and follow up for management

Key Competencies

Planning and strategising
Persuasiveness
Adaptability
Verbal and written communication
Negotiation skills
Resilience and tenacity
Stress tolerance
Goal driven

Requirements

Minimum of 2 years in the advertising or direct sales trade
Excellent communication skills; proficient in at least Afrikaans and English
Sales and marketing qualification
Own transport
Industry sales experience with graphic and web design will be beneficial
Knowledge of relevant computer applications: MS Word, MS Excel
Adobe Creative Suite knowledge would be beneficial
Knowledge of principles and practices of sales
Knowledge of customer service principles
Understanding of the graphic design and online world
Experience in making presentations

Remuneration

Negotiable, depending on your set of skills and how well you can fill the whole job.

Apply Now